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Beyond HR 2018: strong, refreshing and exclusive event
June 12, 2018Beyond HR looks at the future of work, HR, the workplace and social impact. The goal is to transform thinking about the HR profession, a....
GrowPromoter at City Work Amsterdam 2018
May 15, 2018No longer is the focus solely on controlling specifically work-related risks. No, employers who make a difference are adopting a broader definition for....
Measure the relationship between EX and CX: employee and customer satisfaction
April 25, 2018Increasingly, organizations are conducting research on customer or employee satisfaction, or CX (Customer Experience) or EX (Employee Experience). A smaller group....
Keep taking the temperature of employees with eNPS or other questions
April 20, 2018With the employee NPS or eNPS (employee Net Promoter Score) or other measurement methods, organizations can continuously measure the moods & minds of employees, the classic employee satisfaction. Because employees determine....
Modern customer satisfaction survey for Retail companies
April 1, 2018Customer satisfaction research is becoming increasingly important for Retail companies and chain stores. To get a better grip on the customer journey and customer experiences, Retail organizations and online stores are increasingly going to....
Satisfaction survey for energy suppliers
March 1, 2018Customer satisfaction research is becoming an increasingly important topic for energy suppliers and other parties in the energy market. Especially to measure customer loyalty, retain customers and reduce churn rates. Customer survey and....
Customer satisfaction survey telecom and mobile phone providers
March 1, 2018Customer satisfaction research is an important topic for telecom providers, Internet providers and cell phone providers. Especially to retain customers and reduce churn rates. Measuring customer feedback and customer loyalty is becoming....
