Prevent customer churn
Customers do not always share dissatisfaction unprompted. Ask about their experience and find where improvements are needed.
Enterprise B2B Feedback Platform100% EU & GDPR compliant
Know exactly what your customers and employees really think. Without the hassle.
GrowPromoter is a European platform for customer and employee feedback (CX and EX). You collect feedback in 160 languages, processed in real time without separate translation tools. Dashboards show where action is needed instead of static reports. We set up surveys and dashboards for free and help you plan next steps at no cost, without consultancy fees.
160 languages, real timeAction-driven dashboardsFree setup and support
In 30 minutes you'll know if it fits. No sales pitch.
Realtime dashboard
NPS
62
+8
eNPS
41
+5
Response
38%
+3
Trend last 12 weeks
Channels
SMSE-mailQRSocialWebAPI
Every language in the world
EU Privacy · GDPR
Did you know that not knowing is the biggest cost?
Three reasons organisations collect feedback structurally.
Retain your people
Employees are far less likely to resign when they feel heard. Avoid costly turnover by knowing what really matters to them.
Save costs
Acquiring customers and recruiting employees takes time and budget. Regular feedback helps identify where existing relationships can improve.
Trusted by forward-thinking B2B organisations in Europe
GDPR compliantISO 27001 processesEU data centers
GrowPromoter in 1 minute
Why GrowPromoter
Powerful software. Personal service. European privacy.
Everything an enterprise needs to turn feedback into structural growth.
Verstuur via elk kanaal in alle talen ter wereld
Reach everyone on the channel that works, automatically, in the right language.
- SMS
- Social
- Website
- QR
- 160 languages
Deep B2B integrations
Realtime dashboards and seamless connections to your existing landscape.
- Realtime dashboards
- API
- CRM
- ERP
- Webhooks
100% free, fully taken care of
We set everything up and keep thinking along. No consultancy invoice.
- 160 languages, real time
- Action-driven dashboards
- Personal point of contact
- Free, by our own experts
Service & PrivacyThe power of enterprise software.
The power of enterprise software.
With the service and privacy of a European partner.
100% free implementation
Surveys, channels, dashboards and integrations: we set it all up for you.
Unlimited free support
One dedicated contact who knows you. No tickets disappearing into a void.
100% GDPR compliant
European hosting, data minimisation and a full data processing agreement.
Human + AI
AI summarises thousands of open answers. Our experts turn it into action.
How it works
Live within two weeks. No project organisation needed.
Step 1
We set everything up for free
From survey to branding and user roles: delivered at no cost.
Step 2
Automatic delivery via the right channel
SMS, email, QR, web or social. In the recipient's language.
Step 3
Realtime dashboards and AI insights
Instant alerts on detractors and clear reporting per team.
Platform preview
One dashboard for your entire customer and employee journey
Filter in realtime by location, team, channel or period and see where the value is.
- NPS, CSAT & CES
- eNPS for employees
- Open answers with AI themes
- Realtime filters & alerts
- Exports and scheduled reports
Integrations
Connects with the systems you already use
Standard API, webhooks and connectors for all major CRM, ERP and HR systems.
CRM
Salesforce · Dynamics · all major CRMs
ERP
SAP · AFAS · Exact
HR
Workday · Visma · Personio
REST API
OAuth2 · JSON
Webhooks
Realtime events
160 languages
Auto-detect
Why European
European software. Careful data agreements.
Compare actual services and privacy agreements, not just the country of origin.
| GrowPromoter | Check with every provider | |
|---|---|---|
| Implementation | Free, by our own experts | Scope and setup costs |
| Support | Unlimited and free | Included service and costs |
| Data storage | Servers inside the EU | Storage, access and jurisdiction |
| Privacy | GDPR by design | Processors and transfers |
| Languages | 160 languages | Required languages and translations |
| Guidance | Personal point of contact | Dedicated contact and guidance |
The team
European experts who are simply there for you.
Not an account manager with a target, but people who know your platform. You call, we answer. You email, you get a reply the same day. Want to change your survey? We just do it for you.
- Setup
- € 0Setup
- Support
- € 0Support
- Languages supported
- 160Languages supported
Product information: 160 languages and free setup and support. Source: GrowPromoter pricing proposal, 23 October 2026.
Blog
View all articlesInsights on Feedback, NPS and Employee Experience
Free whitepapers
Explore CX and EX
Our view on customer and employee experience, with practical tips you can put into action. Receive the updated 2026 edition for free by email.
Customer Experience
The road to an optimal Customer Experience (CX)
How AI and people turn customer feedback into action. Practical tips for continuous feedback, the customer journey and responsible use of AI.
2026 | PDF | 2.1 MB
Employee Experience
The road to an optimal Employee Experience (EX)
From annual surveys to continuous employee feedback. Discover how AI reveals themes while HR and managers lead the conversation and follow-up.
2026 | PDF | 2.0 MB
FAQ
Questions about GrowPromoter, answered
What is GrowPromoter?
GrowPromoter is a European software platform for Customer Experience (CX) and Employee Experience (EX). Organisations use it to measure customer satisfaction (NPS, CSAT, CES) and employee satisfaction (eNPS) via SMS, email, web, QR and API. All data is stored on EU servers and processing is GDPR compliant.
How is GrowPromoter different from traditional feedback software?
Traditional feedback software mostly delivers static reports and leaves setup and analysis to the customer. GrowPromoter differs in three ways: feedback is processed in real time in 160 languages, dashboards show per team and location which action is needed and who owns it, and we set up surveys, channels and dashboards for you free of charge.
Do I need an expensive consultancy to understand GrowPromoter results?
No. Dashboards turn scores and open answers into concrete improvement points, and AI summarises large volumes of open answers. You also get a dedicated contact who reviews results and next steps with you for free. There are no consultancy hourly rates.
How does GrowPromoter handle international feedback in different languages?
Respondents automatically receive the survey in their own language. GrowPromoter supports 160 languages and processes answers in real time, so open answers from every country can be analysed together in one dashboard. No separate translation tools or manual translation are needed.
How quickly can I start with GrowPromoter?
Most organisations are live within 1 day. We set up surveys, branding, channels, integrations and user roles. No heavy internal project team is required.
Is GrowPromoter GDPR compliant?
Yes. GrowPromoter is a European company, hosts all data in EU data centres, applies data minimisation and signs a data processing agreement with every customer.
Ready for the most powerful and safest European feedback tool?
In 30 minutes we'll show what your feedback programme could look like. Free setup and free support included.
- Free setup
- Free support
- No obligations