HOW WE CREATE GRIP
Features
alerts and dashboards
SMART QUESTIONNAIRES
Smart Interactive Survey builder
Our interactive survey builder produces smart questionnaires: mobile-ready surveys. Use and combine over ten different market research question types based on calculated logic.
SWITCH BETWEEN DASHBOARDS
Smart Interactive
Dashboards
Switch between various dashboards with customer feedback surveys easily and in real time for a clear insight into management information. Share information hierarchically within the team and management.
CLOSED LOOP FEEDBACK
Smart Actionable Insights
Use our Follow-Up system, Closed Loop Feedback, to send an alert to the responsible employee or manager who can take action immediately in relation to the employee or customer.
INSIGHT FOR IMPROVEMENTS
Smart Analytics
Facilitate quick insight into areas for improvement with the use of benchmarking and text analytics.
100% SALESFORCE NATIVE
Smart Integration with existing ecosystems
Our software offers accessible integration with existing systems such as CRMs and ERPs. We are also 100% Salesforce native.
More than 1 way to target your audience.
Rapid engagement
A smiley survey
A smiley survey is effective because it collects visual feedback quickly and easily, which increases respondent engagement and simplifies the interpretation of results.
Email invitation
Survey invitation
Receive an invitation in your inbox for a detailed survey - perfect for comprehensive feedback on your own time.
Scan and participate
QR code scanning
Simply scan the QR code and quickly voice your opinion - a direct and approachable way to participate.
Personal message
Invitation via messages
Get a personal invitation via messages for quick and direct survey participation.
